Act — Move From Words to Action
Trustworthiness is built through consistent, intentional, and transparent action. After listening and reflecting, institutions must work with communities to cocreate meaningful solutions. This means going beyond symbolic gestures and taking concrete, measurable steps to address community priorities, demonstrate integrity, and foster long-term partnerships.
Communities define what trustworthiness looks like. Institutions then commit to translating these community-identified actions into operational plans. Taking those steps helps ensure they are feasible, measurable, and embedded within existing systems.
Accountability should be built in from the start. Together, communities and institutions develop a clear accountability structure. They agree on who does what, by when, and how progress will be tracked and shared.
Purpose: To implement concrete, community-informed actions that reflect shared values and commitments.
Goal: A codesigned plan with clear responsibilities, timelines, and accountability measures.
Tool to Support Action
Align institutional structures with community-defined priorities. This user-friendly resource helps community partners and institutions codesign actions that demonstrate trustworthiness and are rooted in the principles, turning shared insights into measurable, sustained change.
“If an organization’s leadership isn’t committed to being transparent, accountable, and engaged, no toolkit is going to fix trust issues.”
— Community Representative, Sacramento, California